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Terms and Conditions

TERMS AND CONDITIONS

Top Quality Exteriors LLC

Effective Date: May 1, 2026

1. Introduction

Welcome to Top Quality Exteriors LLC. These Terms and Conditions (“Terms”) govern your use of our website at https://topqualityexteriorsllc.com, your interactions with our business, and your receipt of SMS text messages and other communications from us. By accessing our website, using our services, or opting into SMS communications, you agree to be bound by these Terms.

Top Quality Exteriors LLC provides roofing, siding, gutter, fascia, soffit, decking, railing, window, and door installation, repair, maintenance, and replacement services for residential and commercial properties in the greater Saint Louis, Missouri metropolitan area.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website. You may not use our website to transmit any harmful, threatening, abusive, or otherwise objectionable material.

All content on our website, including text, images, logos, and graphics, is the property of Top Quality Exteriors LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without our prior written consent.

3. Service Estimates and Pricing

All estimates provided by Top Quality Exteriors LLC are based on our assessment at the time of inspection and are subject to change based on actual conditions discovered during the project. Final pricing may differ from initial estimates if additional work, materials, or unforeseen conditions arise. Any changes will be communicated to you and require your approval before proceeding.

4. Scheduling and Cancellations

Scheduled appointments, inspections, and project start dates are subject to weather conditions, material availability, and other factors beyond our control. We will make every reasonable effort to adhere to scheduled dates and will notify you of any changes as promptly as possible.

5. Payment Terms

Payment terms will be outlined in your project agreement or contract. We accept cash, check, and major credit cards. Past due balances may be subject to late fees as specified in your project agreement.

6. Warranties

Top Quality Exteriors LLC stands behind the quality of our workmanship. Warranty terms for labor and materials will be specified in your project agreement. Manufacturer warranties on materials are provided directly by the manufacturer and are subject to the manufacturer’s terms and conditions.

7. Limitation of Liability

To the fullest extent permitted by law, Top Quality Exteriors LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, regardless of the cause of action or the theory of liability.

8. Indemnification

You agree to indemnify and hold harmless Top Quality Exteriors LLC, its owners, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses arising from your use of our website or services, your violation of these Terms, or your violation of any rights of another party.

9. SMS Terms of Service

This section constitutes the SMS Terms of Service for Top Quality Exteriors LLC. By opting into SMS text messaging from Top Quality Exteriors LLC, you agree to the following terms in addition to the general Terms and Conditions above.

9.1 SMS Consent and Opt-In

By opting into SMS from a web form, verbal agreement, email confirmation, or by texting us first, you are agreeing to receive SMS text messages from Top Quality Exteriors LLC. This includes SMS messages for:

  • Conversations (external) — appointment scheduling, estimate follow-ups, service updates, inspection reminders, and post-service review requests
 

SMS consent is not a condition of purchase. You are not required to opt in to SMS in order to receive services from us.

9.2 Message Frequency

Message frequency varies. The number of messages you receive will depend on your interactions with us, such as appointment scheduling, service updates, and follow-up communications. You may receive multiple messages per week during active service periods.

9.3 Message and Data Rates

Message and data rates may apply. Standard message and data rates from your wireless carrier may apply to any SMS messages you receive from us or send to us. Top Quality Exteriors LLC is not responsible for any charges from your wireless carrier. Contact your wireless carrier for details about your messaging plan.

9.4 Opt-Out / How to Stop Messages

To opt out at any time, text STOP. You may opt out of receiving SMS text messages from Top Quality Exteriors LLC at any time by replying STOP to any message you receive from us. After you send STOP, you will receive a one-time confirmation message, and you will no longer receive SMS messages from us. If you wish to opt back in, you may text START to our number or contact us directly.

9.5 Help and Support

For assistance, text HELP or contact us directly. If you experience any issues with our SMS messaging or need assistance, you can:

  • Reply HELP to any message you receive from us
  • Call us at (314) 618-8888
  • Email us at mario@topqualityexteriorsllc.com
  • Visit our website at https://topqualityexteriorsllc.com

9.6 SMS Consent Not Shared with Third Parties

SMS consent is not shared with third parties or affiliates. Your opt-in to receive SMS messages from Top Quality Exteriors LLC is not shared, sold, rented, or transferred to any third parties or affiliates for their marketing purposes. Your phone number and SMS consent information are used solely by Top Quality Exteriors LLC for the purposes described in these Terms and our Privacy Policy.

9.7 Supported Carriers

Our SMS messaging service is supported by all major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

9.8 Privacy

Your privacy is important to us. Please review our full Privacy Policy at https://topqualityexteriorsllc.com/privacy-policy for information on how we collect, use, and protect your personal information, including information related to SMS messaging.

10. Third-Party Links

Our website or SMS messages may contain links to third-party websites, such as Google Reviews. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Saint Louis County, Missouri.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Us

If you have any questions about these Terms and Conditions or our SMS Terms of Service, please contact us:

Top Quality Exteriors LLC

12645 Olive Blvd, Saint Louis, Missouri 63141

Phone: (314) 618-8888

Email: mario@topqualityexteriorsllc.com

Website: https://topqualityexteriorsllc.com

Privacy Policy: https://topqualityexteriorsllc.com/privacy-policy

Terms and Conditions: https://topqualityexteriorsllc.com/terms-and-conditions

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